Terms and Conditions

1. Introduction

Welcome to Yay Cosmetics (hereafter referred to as “we,” “us,” or “our”). These Terms and Conditions govern your use of our website https://yaycosmetics.com/ (the “Site”) and your purchase of products from us. By accessing our Site and placing an order, you agree to be bound by these Terms and Conditions.

2. Definitions

  • Consumer: An individual who is acting for purposes that are outside his or her trade, business, craft, or profession.
  • Goods: All products offered for sale on our Site.
  • Order: The request made by the consumer to purchase Goods from us.

3. Acceptance of Terms

By using this Site, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree with any part of these Terms, you must not use our Site.

4. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the Site after any changes signifies your acceptance of the new Terms.

5. Eligibility

You must be at least 18 years old to place an order on our Site. By placing an order, you represent that you are of legal age and have the capacity to enter into a contract.

6. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that there are no errors. If we discover an error in the price or description of any Goods, we will notify you and provide the option to proceed with the order at the correct price or cancel it.

7. Ordering Process

  • 7.1. Placing an Order: You can place an order through our Site by following the instructions provided. After you submit your order, you will receive an order confirmation via email.
  • 7.2. Acceptance of Order: Our acceptance of your order will occur when we send you a confirmation email that your order has been dispatched.

8. Prices and Payment

  • 8.1. Prices: All prices are listed in Euros (€) and include VAT where applicable. Shipping costs may apply and will be added at checkout.
  • 8.2. Payment: We accept various payment methods, including credit/debit cards and [other payment methods]. Full payment is required at the time of order.

9. Delivery

  • 9.1. Delivery Time: We aim to deliver your order within [specify time frame, e.g., 3-5 working days] from the date of dispatch.
  • 9.2. Delivery Charges: Delivery charges will be calculated and displayed at checkout.
  • 9.3. Risk of Loss: Risk of loss for Goods passes to you upon delivery.

10. Right of Withdrawal

As a consumer, you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day you or a third party designated by you (other than the carrier) takes physical possession of the Goods.

  • 10.1. To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (e.g., a letter sent by post or email).
  • 10.2. Effects of Withdrawal: If you withdraw from the contract, we will reimburse all payments received from you, including delivery charges (with the exception of additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we receive your decision to withdraw from the contract.

11. Returns and Refunds

Please refer to our [Returns Policy link] for detailed information regarding the return process and eligibility for refunds.

12. Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not liable for any loss or damage that is not foreseeable. Our total liability is limited to the total amount paid for the Goods.

13. Intellectual Property

All content on our Site, including text, images, logos, and software, is the property of Yay Cosmetics and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Belgium. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, Belgium].

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

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